The Alpine Hospitality
Specialists

Trusted to deliver the ultimate Zermatt Experience

The Zermatt Hospitality Group is the leading hotel and restaurant company in Zermatt that consistently creates added value with the aim of making an important contribution to the Zermatt experience of its international guests.

Our History

In The Beginning

The Zermatt Hospitality Group was established in 1996 as the operational arm of the Burgergemeinde (burgher council) Zermatt, which is made up of a pioneering group of Zermatt families who nurtured the birth of tourism in the region in the 19th century.

It was those families who built the Grand Hotel Zermatterhof as a community project in 1879 and have since continued to acquire and manage the most iconic hotels and restaurants in the area, from grand hotels to mountain lodges and from Michelin-starred restaurants to self-service outlets as well as engaging in retail trade and real estate Today, the Zermatt Hospitality Group is the leading employer in the region with approximately 300 employees from 30 nations.

Our Vision

To reach the summit of hospitality excellence.

OUR MISSION

To create a memorable ‘Zermatt Experience’
for our guests. 

Our Values

Local Roots

Our local perspective makes an important contribution to the holistic ‘Zermatt Experience’ of our guests.

Authentic Character

We are trusted by our guests because we are genuine, consistent and have integrity.

Commitment to Quality

We offer high quality hospitality that exceeds our guests’ expectations.

Living Sustainably

We are committed to the careful use of our economic, ecological and social resources.

Team Spirit

We value and respect the diversity and individuality of our motivated and responsible employees.

Executive Board

Andreas Biner

ANDREAS
BINER

Lawyer and notary

President and chairman of the Board of Directors
Since 2002

Albert B Bass

ALBERT
B. BASS

Certified Accountant

Vice-president of the Board of Directors
Since 2002

Valerie Biner

VALÉRIE
BINER

Marketing Manager

Member
Since 2021

Dominic Franzen

DOMINIK
FRANZEN

Hotelier

Member
Since 2021

Paul-Marc Julen

PAUL-MARC
JULEN

Hotelier

Member
Since 2020

SILVO
PERREN

Hotelier

Member
Since 2000

Michael Zurwerra

MICHAEL
ZURWERRA

Dean FFHS

Member
Since 2020

Senior Management

Andreas Biner

Andreas Biner

Chief Executive Officer

Fernando Clemenz

Fernando Clemenz

Chief of Staff

Claudia Beaufort

Claudia Beaufort

Chief Commercial Officer

Jorg Camenzind

Jürg Camenzind

Executive Director of F&B

Antonela Jazvic

Antonela Jazvic

Head of People & Culture

Markus Marti

Markus Marti

General Manager
Grand Hotel Zermatterhof

Katja Oberndorfer

Katja Oberndorfer

Chief Quality Officer

Fabian Weinfurtner

Fabian Weinfurtner

Leiter Technik